Terms & Conditions - Terms & Conditions - Terms & Conditions - Terms & Conditions - Terms & Conditions -

VIVENDI LIVE GROUP

WEBSITE TERMS AND CONDITIONS OF USE

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE

• WHAT’S IN THESE TERMS?  

These terms and conditions of use (these “Terms”) tell you the rules for using our websites listed below (the “Sites” and each a “Site”) and the material published on each Site or on all our Sites (in each case the “Content”).

www.u-live.com

www.nocturnelive.com

www.lovesupremefestival.com

www.sundownfestival.co.uk

www.thelongroad.com

www.kitefestival.co.uk

www.boundarybrighton.com

www.cogo.events 

www.lwe.events

www.amanaboutadog.co.uk

www.amaad.co.uk

www.junction2.london

www.festivalpeople.london

• WHO WE ARE AND HOW TO CONTACT US

These Terms apply between Vivendi Live Limited, a company registered in England and Wales under company registration number 00859087 (“we”, “us” “our” “Vivendi Live”) and you, the person accessing or using our Site(s) (“you”, “your”). Our registered office is at 3 Pancras Square, London, N1C 4AG.

The following members of our group (each a “Vivendi Live Group Company”, which definition shall also include Vivendi Live) operate the websites set out next to their name in the table below. Where a Vivendi Live Group Company is responsible for operating our Sites (as set out in the table below), then when we mention “we”, “us” or “our” in these Terms we are also referring to the applicable Vivendi Live Group Company operating the relevant Site. Accordingly, these Terms will also apply between you and the applicable Vivendi Live Group Company in respect of the relevant Site.

Website	Operator
www.u-live.com	Vivendi Live Limited t/a U-Live Company number: 00859087
www.nocturnelive.com	Nocturne Live Events Limited Company number: 08832956
www.lovesupremefestival.com	Love Supreme Festival Limited Company number: 07167313
www.sundownfestival.co.uk	Sundown Festival Limited Company number: 06721466
www.thelongroad.com	ULive Portfolio Limited Company number: 06861132
www.kitefestival.co.uk	Kite Festival Limited Company number: 13640069
www.boundarybrighton.com	Boundary Brighton Limited Company number: 10048623
www.cogo.events	A Man About A Dog Limited Company number: 08817956
www.lwe.events	A Man About A Dog Limited Company number: 08817956
www.amanaboutadog.co.uk	A Man About A Dog Limited Company number: 08817956
www.amaad.co.uk	A Man About A Dog Limited Company number: 08817956
www.junction2.london	UTB Events Limited Company Number: 10461061
www.festivalpeople.london	A Man About A Dog Limited Company number: 08817956

Each Vivendi Group Company is registered in England and Wales with its registered office at 3 Pancras Square, London, N1C 4AG.

To contact any Vivendi Live Group Company, please email info@u-live.com or write to us at our registered office. Please ensure that you include the company name of the relevant Vivendi Live Group Company (as applicable) in the subject line of your e-mail or otherwise in the letter you write to us to ensure the correct entity receives your letter.

• BY USING OUR SITE(S) YOU ACCEPT THESE TERMS

By using any of our Sites, you confirm that you accept these Terms and that you agree to comply with them.

If you do not agree to these Terms, you must not use any of our Sites.

We recommend that you print a copy of these terms for future reference.

• THERE ARE OTHER TERMS THAT MAY APPLY TO YOU

These Terms refer to the following additional terms, which also apply to your use of our Sites:

• Our Privacy Policy. See further under How we may use your personal information.

• Our Cookies Policy, which sets out information about the cookies on our Sites.

If you purchase tickets for our festivals or events on a Site, our Terms and Conditions of Entry on the relevant Site will apply to such purchase of tickets for the relevant festival or events on that Site.

• WE MAY MAKE CHANGES TO THESE TERMS

We reserve the right to amend these Terms from time to time. Our updated Terms will be displayed on our Sites and by continuing to use and access our Sites (or any Site) following such changes, you agree to be bound by any variation made by us.

It is your responsibility to ensure that every time you wish to use one of our Sites, you check these Terms and ensure that you understand the updated Terms that apply at that time.

No changes to these Terms are valid or have any effect unless agreed by us in writing or made in accordance with this section 5.

• WE MAY MAKE CHANGES TO OUR SITES

We may update and change any of our Sites from time to time to reflect changes to our services, events, our users’ needs and our business priorities.

• YOUR ACCESSIBILITY TO OUR SITE(S)

Our Sites are directed to people residing in the United Kingdom and we make no promise that our Sites are appropriate or available for use in locations outside of the United Kingdom. If you choose to access a Site from a location outside of the United Kingdom, you acknowledge that you do so at your own initiative and are responsible for compliance with local laws where they apply.

While we try to make each Site as accessible as possible and available for your use, we do not promise that any Site will be always available, or that your use of a Site will be uninterrupted. If you have any difficulties using any of our Sites, please contact us at info@u-live.com.

We may suspend or terminate access or operation of any Site at any time we see fit.

• WE MAY SUSPEND OR WITHDRAW OUR SITE(S)

Our Sites are made available free of charge.

We may suspend or withdraw or restrict the availability of all or any part of any Site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access any of our Sites through your internet connection are aware of these Terms and any other applicable terms and conditions, and that they comply with them.

We may prevent or suspend your access to any Site if you do not comply with these Terms or any applicable law.

• WE MAY TRANSFER THIS AGREEMENT TO SOMEONE ELSE

We may transfer our rights and obligations under these Terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under these Terms.

• YOU MUST KEEP YOUR ACCOUNT DETAILS SAFE

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you are responsible for making sure that your password and any other account details are kept secure and confidential. You must not disclose any of these details to any third party.

Any personal information you provide to us as part of a registration process for a Site will be processed in accordance with our Privacy Policy.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, or suspend or terminate your account on a Site or Sites (if applicable), if in our reasonable opinion there is likely to be a breach of security or misuse of a Site (or Sites) through your account or the use of your user identification code or password.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at privacy@u-live.com.

• SUBMITTING INFORMATION TO OUR SITE(S)

While we try to make sure that our Sites are secure, we do not actively monitor or check whether information supplied to us through our Sites is confidential, commercially sensitive or valuable.

Other than any personal information which will be dealt with in accordance with our Privacy Policy we do not guarantee that information supplied to us through our Site will be kept confidential and we may use it on an unrestricted and free-of-charge basis as we reasonably see fit.

• HOW YOU MAY USE MATERIAL ON OUR SITE(S)

The relevant Vivendi Group Company as set out in Who We Are and How to Contact Us above is the owner or the licensee of all intellectual property rights in the relevant Site set out next to its name (save as set out this section 12), the Content on the relevant Site (including without limitation any text, images, video, audio or other multimedia content, software or other information or material submitted to or accessible from that Site) and the below trade marks (“Trade Mark(s)”):

“The Long Road” is an EU registered trade mark and UK registered trade mark of Vivendi Live Limited;

”Nocturne” is an EU registered trade mark and UK registered trade mark of Vivendi Live Limited.;

“Kite” and the “Kite” logo are EU registered marks and UK registered trade marks of Kite Festival Limited;

“Love Supreme” and the “Love Supreme Jazz Festival” logo are EU registered trade marks and UK registered trade marks of Love Supreme Festival Limited;

“Sundown” and the “Sundown” logo are EU registered trade marks and UK registered trade marks of Sundown Festival Limited;

“Junction 2” and the “Junction 2” logo are EU registered trade marks and UK registered trade marks of AMAAD Holdings Limited;

“LWE” and the “LWE” logo are EU registered trade marks and UK registered trade marks of AMAAD Holdings Limited;

“Cogo” and the “Cogo” logo are UK registered trade marks of AMAAD Holdings Limited;

“ION Festival” and the “ION Festival” logo are EU registered trade marks and UK registered trade marks of AMAAD Holdings Limited;

“Festival People” and the “Festival People” logo are unregistered trade marks (UK registration pending) of AMAAD Holdings Limited;

“Boundary Festival” is a UK registered trade mark of Boundary Brighton Limited.

You are not permitted to use the Trade Marks without approval from the relevant Vivendi Live Group Company (as applicable) which owns the relevant Trade Mark(s), unless they are part of material you are using as permitted in this section 12.

Our Sites, Content and Trade Marks are protected by copyright laws and treaties around the world and each Vivendi Live Group Company (as applicable) reserves all of its intellectual property rights whether registered or unregistered throughout the world. Nothing in these Terms grants you any legal rights in our Sites, Trade Marks or the Content (other than as necessary for you to access it or as otherwise permitted under this section 12).

You agree not to adjust, try to circumvent, or delete any notices on any Site or the Content (including any intellectual Property notices) and in particular any digital rights or other security technology embedded within any Site or the Content.

 You may print off one copy, and may download extracts, of any page(s) from the relevant Site for your personal use and you may draw the attention of others within your organisation to Content posted on our Sites.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of the Content on our Sites must always be acknowledged.

You must not use any part of the Content on our Sites for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our Site in breach of these Terms, your right to use our Sites will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

• DO NOT RELY ON INFORMATION ON OUR SITES

The Content on our Sites is provided for general information only. It is not intended to amount to technical, financial or legal advice or any other type of advice on which you should rely. You should always use your own independent judgment when using a Site and its Content. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the Content on our Sites.

Although we make reasonable efforts to update the information on our Sites, we make no representations, warranties or guarantees, whether express or implied, that the Content on our Sites is accurate, complete or up to date.

• WE ARE NOT RESPONSIBLE FOR WEBSITES WE LINK TO

Where our Sites contain links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval or endorsement by us of those linked websites or information you may obtain from them.

We have no control over the websites or resources, or any content, material or information contained on them, and accept no legal responsibility for such content, material or information.

Your use of a third party site or resource may be governed by the terms and conditions of that third party website or resource and is at your own risk.

• USER-GENERATED CONTENT IS NOT APPROVED BY US

Our Sites may include information and materials uploaded by other users of such Site, including to bulletin boards and chat rooms. This information and these materials have not been verified or approved by us. The views expressed by other users on our Sites do not represent our views or values.

• HOW TO COMPLAIN ABOUT CONTENT UPLOADED BY OTHER USERS

If you wish to complain about content uploaded by other users, please contact us on info@u-live.com.

• OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU

Whether you are a consumer or a business user:

• We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

• Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products to you (such as the sale of tickets for a festival or event through a Site), which will be set out in our Terms and Conditions of Entry available on each of our Sites other than u-live.com.

If you are a business user:

• We exclude all implied conditions, warranties, representations or other terms that may apply to our Sites or the Content on them.

• We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

• use of, or inability to use, our Sites; or

• use of or reliance on any content displayed on our Sites.

• In particular, we will not be liable for:

• loss of profits, sales, business, or revenue;

• business interruption;

• loss of anticipated savings;

• loss of business opportunity, goodwill or reputation; or

• any indirect or consequential loss or damage.

If you are a consumer user:

• Please note that we only provide our Sites for domestic and private use. You agree not to use our Sites for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, loss of business opportunity, or any loss or damage that was not foreseeable.

• If defective digital content that we have supplied, damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.

• HOW WE MAY USE YOUR PERSONAL INFORMATION

Your privacy and personal information are important to us. We will only use your personal information as set out in our Privacy Policy. Any personal information that you provide to us will be dealt with in line with our Privacy Policy which explains what privacy information we collect from you, how and why we collect, store, us and share such information, your rights in relation to your personal information and how to contact us and supervisory authorities in the event you have a query or complaint about the use of your personal information.

• PROHIBITED USES

You may use our Sites only for lawful purposes. You may not use any of our Sites:

• in any way that breaches any applicable local, national or international law or regulation.

• in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.

• for the purpose of harming or attempting to harm minors in any way.

• to bully, insult, intimidate or humiliate any person.

• to send, knowingly receive, upload, download, use or re-use any material which does not comply with our Contents Standards.

• to transmit, or secure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).

• to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

• not to reproduce, duplicate, copy or re-sell any part of our Sites in contravention of these Terms.

• not to access without authority, interfere with, damage or disrupt:

• any part of our Sites;

• any equipment or network on which our Sites are stored;

• any software used in the provision of our Sites; or

• any equipment or network or software owned or used by any third party.

• INTERACTIVE SERVICES

We may from time to time provide interactive services on our Sites, including, without limitation chat rooms and bulletin boards (interactive services.)

Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).

We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any interactive services provided on our Sites, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our Sites, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our Content Standards, whether the service is moderated or not.

The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not fool proof. Minors who are using any interactive service should be made aware of the potential risks to them.

Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.

• UPLOADING CONTENT TO OUR SITE(S)

Whenever you make use of a feature that allows you to upload content to our Site, or to make contact with other users of our Site, you must comply with the Contents Standards.

You warrant that any such contribution complies with those standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

Any content you upload to our Site will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us a limited licence to use, store and copy that content and to distribute and make it available to third parties.

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our Site constitutes a violation of their intellectual property rights, or of their right to privacy.

We have the right to remove any posting you make on our Sites if, in our opinion, your post does not comply with the Content Standards.

You are solely responsible for securing and backing up your content.

We do not store terrorist content.

• WE ARE NOT RESPONSIBLE FOR VIRUSES AND YOU MUST NOT INTRODUCE THEM

We do not guarantee that our Sites will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our Sites. You should use your own virus protection software.

You must not misuse our Sites by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to any of our Sites, the server on which our Sites are stored or any server, computer or database connected to our Sites. You must not attack our Sites via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant legal authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Site or Sites (as applicable) will cease immediately.

• RULES ABOUT LINKING TO OUR SITE(S)

You may link to our home pages, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to any of our Sites in any website that is not owned by you.

Our Sites must not be framed on any other site, nor may you create a link to any part of our Sites other than the home page.

We reserve the right to withdraw linking permission without notice.

The website in which you are linking must comply in all respects with the Content Standards.

If you wish to link to or make any use of the Content on any of our Sites other than that set out above, please contact info@u-live.com.

• CONTENT STANDARDS

These content standards apply to any and all material which you contribute to any of our Sites (Contribution), and to any interactive services associated with it.

The Content Standards must be complied with in spirit as well as to the letter. The standards apply to each part of any Contribution as well as to its whole.

The relevant operator of our Sites, details of which are set out in Who We Are and How to Contact Us will determine, in its discretion, whether a Contribution breaches the Content Standards.

A Contribution must:

• Be accurate (where it states facts).

• Be genuinely held (where it states opinions).

• Comply with the law applicable in England and Wales and in any country from which it is posted.

A Contribution must not:

• Be defamatory of any person.

• Be obscene, offensive, hateful or inflammatory.

• Bully, insult, intimidate or humiliate.

• Promote sexually explicit material.

• Include child sexual abuse material.

• Promote violence.

• Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.

• Infringe any copyright, database right or trade mark of any other person.

• Be likely to deceive any person.

• Breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence.

• Promote any illegal activity.

• Be in contempt of court.

• Be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety.

• Be likely to harass, upset, embarrass, alarm or annoy any other person.

• Impersonate any person, or misrepresent your identity or affiliation with any person.

• Give the impression that the Contribution emanates from any Vivendi Live Group Company, if this is not the case.

• Advocate, promote, incite any party to commit, or assist any unlawful or criminal act such as (by way of example only) copyright infringement or computer misuse.

• Contain a statement which you know or believe, or have reasonable grounds for believing, that members of the public to whom the statement is, or is to be, published are likely to understand as a direct or indirect encouragement or other inducement to the commission, preparation or instigation of acts of terrorism.

• Contain any advertising or promote any services or web links to other sites.

If you believe that the Content which is distributed or published on any Site is inappropriate, defamatory or infringing on intellectual property rights, you should contact us immediately using the contact details listed in Who We Are and How to Contact Us.

• BREACH OF THIS POLICY

When we consider that a breach of these Terms has occurred, we may take such action as we deem appropriate.

A material breach of these Terms may result in our taking all or any of the following actions:

• Immediate, temporary or permanent withdrawal of your right to use our Site or Sites (as applicable).

• Immediate, temporary or permanent removal of any Contribution uploaded by you to our Site or Sites (as applicable).

• Issue of a warning to you.

• Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.

• Further legal action against you.

• Disclosure of such information to law enforcement authorities as we reasonably feel is necessary or as required by law.

We exclude our liability for all action we may take in response to breaches of this acceptable use policy. The actions we may take are not limited to those described above, and we may take any other action we reasonably deem appropriate.

• RIGHTS OF THIRD PARTIES TO THESE TERMS

No one other than you and the Vivendi Live Group Companies or any of their successors in title has any right to enforce any of these Terms.

• EXCLUSION OF LIABILITY FOR EVENTS BEYOND OUR CONTROL

None of the Vivendi Live Group Companies are liable to you for any failure to comply with these Terms because of circumstances beyond the reasonable control of the Vivendi Live Group Companies.

• NO PARTNERSHIP BETWEEN YOU AND US

These Terms does not constitute a partnership or a joint venture between you and any Vivendi Live Group Company.

• WHICH COUNTRY’S LAWS APPLY TO ANY DISPUTES?

If you are a consumer, please note that these Terms, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these Terms, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

Last updated 23 February 2023